Cranky customer 3.0

As I said last week, the driver who picks up our trash dropped our bin 20 feet from the sidewalk after getting our trash.  So, I called and left another message on the voicemail of his supervisor.  However, since I have not yet received a response to the new message, I decided a more direct approach was in order.

So, this morning I was waiting when the driver pulled up on the street south of our house.  As he walked up the sidewalk to get the bin, I limped down the stairs of our front porch and we had a chat.

I explained that I’m disabled, and the woman (he called her a young lady) he talked to is my wife, and that she was home sick the day he talked to her a couple of weeks ago.  Not only does she work, but sometimes has to go out of town; so, I have to be able to put the bin where I can get it.

He was very polite, and agreed to get it from where I have been putting it, and just as importantly to return it to there.  I told him that eventually my doctor wants to do a hip replacement, and that after he does I’ll start putting the dumpster over where he suggested.

Over all, I think it went very well.

Advertisements

2 thoughts on “Cranky customer 3.0

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s