This is a true story about an ongoing struggle to get me to keep an appointment at the VA clinic I go to.
Beginning at the end of last October, I had an appointment to be seen in a specialty clinic. The appointment was on a Monday morning, and beginning the previous Friday we started getting severe heavy rainfall that continued all weekend. When I went to keep my appointment, the clinic had been flooded, and all appointments had been canceled.
The VA sent me a secure message through MyHealtheVet.com to reschedule, with several optional appointment times to choose from. I chose the one that worked best for us, and sent a reply accepting it.
When the day came, there was extremely heavy wind, with a high chance of severe weather. I didn’t think our car could handle the conditions, given that we needed to travel at least 45 minutes each way at highway speeds (55-60 mph) with the high winds. So, I sent a secure message asking to reschedule. We agreed on a new date, which would be attempt number 3 to get me into the clinic.
A few days before attempt number 3 was to happen, my wife and I were exposed to strep throat, and needed to quarantine to protect others. So I sent a secure message explaining the situation and asking for a further extension. After a few messages back and forth, we agreed on a new date.
Then, a few days before attempt number 4, my wife had to go to the local ER. We thought that she was having asthma problems, but it was diagnosed as Covid-19. So we had to isolate ourselves for 2 weeks, and I had to ask for another reschedule.
The most recent appointment was yesterday – but because of extreme weather in Fayetteville, AR, all of the satellite offices of the Fayetteville VA healthcare system were closed, and the VA asked me to reschedule.
I’ve sent them a message asking when the next available appointments are that we can choose from, but at this rate, I have no idea when I’m going to be able to keep an appointment. It almost feels like the universe itself is trying to keep me away from there.